Terms of Service

Our Commitment to Fairness and Trust.
Terms Overview

Our commitment to fairness and trust.

These Terms of Service govern your use of Sukoon Company’s website and services. By accessing or purchasing from our platform, you agree to the terms outlined below.

General Conditions

We may update or revise these Terms from time to time. Any changes will be posted here with an updated effective date.

Continued use of our website after updates constitutes acceptance of the revised terms.

Users must be at least 16 years old or use the website under the supervision of a legal guardian.

Accuracy of Information

We strive to ensure all product descriptions, pricing, and availability details are accurate.

Minor variations in color, finish, or packaging may occur due to photography, materials, or production processes.

Sukoon Company reserves the right to correct errors, update information, or cancel orders if inaccuracies are found.

Products & Services

All Sukoon products are designed and manufactured to meet high standards of quality and functionality.

Products are intended for personal and home use only and may not be resold commercially without authorization.

We reserve the right to limit quantities or discontinue any product at our discretion.

Pricing & Payment

All prices are listed in INR (₹) and include applicable taxes where required.

Payments are processed securely through trusted gateways. Sukoon Company does not store card, UPI, or payment credentials.

If a payment fails or is flagged for review, we may contact you for verification before fulfillment.

Shipping & Delivery

Orders are typically dispatched within 1–2 business days, with delivery across India estimated at 3–7 business days.

Delays caused by courier partners or unforeseen circumstances are outside our control, but our team will assist in resolution.

Please refer to our Shipping Policy for complete details.

Returns & Refunds

Returns are accepted within 7 days of delivery for unused products in original condition.

Refunds are processed within 5–7 business days after inspection.

Full terms are outlined in our Returns & Refunds Policy.

Intellectual Property

All content on this website—including product designs, text, images, logos, and graphics—is the property of Sukoon Company.

Unauthorized reproduction or distribution is prohibited.

User Conduct

You agree not to misuse our website or products. Activities such as fraud, abuse, hacking, or posting false reviews are strictly prohibited.

Violations may result in account termination or legal action where necessary.

Limitation of Liability

Sukoon Company is not liable for indirect, incidental, or consequential damages.

Liability, if any, is limited to the purchase value of the product in question.

Governing Law

These Terms are governed by the laws of India, with jurisdiction in Gurugram, Haryana.

Contact Information

Email: sukoonshop29@gmail.com

Phone / WhatsApp: 8946070293

Our Promise

“We exist to create peace—in our products, our process, and our policies. These terms ensure fairness, transparency, and calm for everyone we serve.”